Refund & Return Policy:

We at Plan Trip to Nepal are fully committed to offering you excellent service to make sure you are happy with every tour package you book. We understand, however, that there can be situations in which you must cancel your reservation and ask for a refund. To fully understand your options, please carefully read our refund and return policy.

  1. Cancellation Policy:
  • Tour Packages: If you need to cancel your tour package booking, please notify us as soon as possible. Cancellation charges may apply depending on the timing of your cancellation and the type of tour package booked.
  • Everest Base Camp Trek, Annapurna Base Camp Trek, and other Trekking Packages: Due to the nature of these packages and the preparation involved, cancellations made within 30 days of the departure date may incur cancellation charges. Please contact us for specific details regarding cancellation fees.
  • Nepal Tour Package for Family, Romantic Nepal Honeymoon Package: Cancellations made at least 14 days before the start date of the tour may be eligible for a full refund, minus any applicable transaction fees.
  1. Refund Policy:
  • Refunds for cancellations will be processed based on the cancellation policy outlined above.
  • Refunds will be issued to the original payment method used at the time of booking.
  • Please allow up to 20 business days for the refunded amount to reflect in your account, depending on your bank or credit card issuer.
  1. Return Policy:
  • If you are dissatisfied with any aspect of your tour package or experience, be sure to get in touch with us immediately. We strive to address any concerns promptly and find a suitable solution to ensure your satisfaction.
  • In the unlikely event of any issues during your tour, please report them to our customer service team as soon as possible. We will work to resolve the issue and, if necessary, provide compensation or alternative arrangements.
  1. Exceptional Circumstances:
  • In the event of unforeseen circumstances, such as natural disasters, political unrest, or other situations beyond our control, Plan Trip to Nepal reserves the right to modify or cancel tours for the safety and well-being of our customers.
  • In such cases, we will try to notify affected customers in advance and provide alternative options or refunds as appropriate.

 

Contact Us:

Please feel free to reach out to the members of our customer service team with any questions that you may have about our refund and return policy. We are here to help ensure you have a hassle-free, enjoyable experience with Plan Trip to Nepal.

Email: connectwithus@plantriptonepal.com